Who We Are

We are the experts you call when you need to:

• increase top line sales.
• lower your operating costs.
• increase your profit margin.
• hire and train better managers and staff!.
• evolve your operation into more and better ways of doing business.
• start, buy, sell or open another restaurant.
• improve your service.
• engineer (or re-engineer!) your menu
• market your business better, more effectively and less expensively.
• keep yourself from going nuts because you have no life anymore.
• don’t want to have to give up your first born child to pay for a consultant’s help.
• have more fun.

Our mission is simple: to enhance the quality of life for our clients by providing the best and most economical products and services to help them achieve both their personal and professional success goals. We take great pride in our clients, our company, our commitment to service and in the products we sell. We are recognized experts in the hospitality profession with over 100 years of success at planning, developing and executing strategies for delivering dramatic results.

We have been recognized for achievements in our industry for successfully managing a wide variety of franchise, independent and corporate hospitality industry challenges. These include new store openings, turnarounds and new market development in a variety of venues including; casual-fine dining restaurants, on and off-site catering facilities, banquets, clubs as well as casual full-service, quick casual and fast food.

We have planned or opened hundreds of new restaurants, developed new production, service and business models and operational cost control strategies that have significantly lowered operating costs, improved productivities, increased overall food quality, increased and improved service models, lowered staff and management turnover, increased sales and guest counts using initiatives developed, planned and executed through my Leadership Circle Initiatives as well as other successes with clients on Coaching & Consulting Projects in over 49 states and 14 countries.

This background also includes extensive experience in coaching, recruiting and training hundreds of  managers and thousands of hourly employees to date.

Our articles and opinion pieces have been featured on several industry websites, magazines, blogs and forums including:

• RestaurantEdge.com
• FoodService.com
• Smart Money Magazine
• Ezinearticles.com
• RestaurantReport.com
• Restaurant Startup & Growth Magazine
• American Express’ Briefing Newsletter
• Nation’s Restaurant News, and tons more!

We are members of the following groups and industry associations:

• The Texas Restaurant Association
• The California Restaurant Association
• The National Restaurant Association
• The Society of Hospitality Management
• The Professional Business Coaches Alliance
• The International Council on Hotel, Restaurant and Institutional Education

Restaurant Coaching Solutions provides “real world” Coaching and Consulting Services exclusively to Restaurant Owners, Operators and Managers on how to develop and execute strategic plans to achieve both short term and long term goals..

Our philosophy is that fixing problems or resolving issues isn’t enough; real improvement requires bridging the gap between your actual performance and what your goals are for your business and in your market.

Our Coaching and Consulting Programs will enhance your leadership and management abilities as well as your understanding of the restaurant business in such a dramatic way that you will capture new guests, retain regular guests, grow your business, build your brand, kick-start your top line and realize more from your bottom line! Guaranteed!

Restaurant Coaching Solutions has over the course of nearly four (4) decades seen the good, the bad and the ugly in hundreds of businesses worldwide. I have learned from the inside, through direct experience from working with some of the biggest, smallest & best run chains in the world, as well as my own ownership experience and work with independents and franchisees, what works, what doesn’t and how to map out a strategy for achieving the goals you set for your own success.

We can understand from a company’s processes what drives their specific value and then help you to create and leverage a more targeted value development strategy which makes better sense for your market, your business, and your guests.

We believe you have to know where you are today in order to map out a route to where you want to be tomorrow or next month or next year. We’ve helped literally hundreds of owners reach the destinations they set out for their businesses by mapping the routes through which they can arrive there faster and more successfully. We make it part of our business to be current on roadblocks, detours, shortcuts, trends, systems, etc. And as in all of our relationships with clients, our interest is NEVER about the short term!

Just as a Coach adds value by helping athletes stay fit and refine their technique and strategy, we add value by helping Restaurant Owners, Operators and Managers determine where improvement dollars are optimally invested. We help you discover how your performance measures up to, and how it might be made to exceed, that of the best. And I help you plan for the future by choosing the most suitable path for growth that fits into your specific long range plans for success!

These are extremely powerful and intense programs!

Typical project objectives for most clients include:

• Accelerating growth in developing businesses
• Reducing inventory levels by eliminating supply chain inefficiencies
• Conceptualizing, designing and opening new or 2nd, 3rd, 4th restaurants
• Increasing growth capabilities without additional investment
• Delivering exceptional guest service
• Improving both margins and quality
• Minimizing costs and improving sales levels
• Streamlining menu development and marketing processes
• Strategic Planning or Operation and Marketing
• ..and many more.

Your Restaurant Business is not a static enterprise. It is changing and evolving constantly. Top ownership articulates vision and strategy. But who can gauge whether a business is ready for the future? Who can gauge the cost of a wrong decision, a wrong investment, of waiting too long to change?

Restaurant Coaching Solutions’ approach is centered on our “Growth Enablement” model which means growing sales and implementing better cost structures in order to create greater value for both owners and guests. Real-world experience and knowledge is essential for successful value development. We know by reviewing and analyzing the past, taking stock of the present, and projecting as best we can the future in terms of both opportunities to be seized and risks to be minimized or avoided. And because our industry is in constant change we believe our client’s businesses need to continuously evaluate their ownership and return, organization and leadership, market and flexibility, products and services, productivity and profitability.

Coaching Style

We Coach by example, working hand-in-hand with owners, managers, operators and even staff, to institutionalize change and build a culture of high-performance and success into your business. We accomplish this by Coaching you and your staff in problem solving frameworks and techniques throughout our time together. We also Coach business owners and staf through coaching sessions conducted in our office, on the phone or in your restaurant.

Call us to schedule a free consultation at 877-535-2324.

Have Fun Today!

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