“My Unforgivables”

This is my list of things that I believe (after 4 decades of service) no leader could be forgiven for lacking.

Leaders must simply get these things right or face the failure of their efforts.

My Focus

Let’s be clear here, I’m a Hospitality consultant. I make things that surprise and delight the world in which you orbit. But my focus is also on helping clients tackle their hairiest business problems, not just their operational challenges.

My Values

I’m about people first – the best talent teamed with the bravest clients. I don’t have a hit list of brands I want to go after. Instead, I have a list of people we’d kill to work with, again or for the first time.

My Goal

I’m looking for courageous souls and fearless thinkers more interested in making history than repeating it, all in pursuit of work that both drives business results and leaves a dent in whatever universe you play in.

My Purpose

Why Do I Do This Work? Because I have a vision for, and experience in, doing it better. The current industry failure rates are too high and turnover is atrocious. My concepts and work changes this dynamic for the better – exponentially.

My Mission

My Mission Is Simple: Help Hospitality leaders achieve meaningful & sustainable growth in themselves, their people and their business.

My Vision

My vision is to build the ideal Hospitality business in every market for every client – yesterday. This means being #1 or #2 in your segment and utilizing the greatest sense of urgency in order to establish and sustain these efforts long-term.

My Beliefs

My beliefs lie within my 5 Hospitality Fundamentals that I believe must be the focus of every Hospitality business or else…

  1. Perspective
  2. People
  3. Performance
  4. Product
  5. Profit

You can learn more about how I define these here. 

My Strategy

I don’t utilize “best practices”. I create “next practices” in order to innovate your business. This creates meaningfully differentiated value for the Guest, the employee, the community and you the business owner.

Results My Client-Partners Have Achieved With My Help

Increased Sales & Profits

We’ve documented that businesses whose employees are engaged (well matched to their jobs and enjoying what they do) lead to increases in the most critical top & bottom-line metrics: sales and profits.

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Business & Professional Growth

Employees who feel valued will perform better, stay longer and contribute more to the business’s ability to drive top line sales and bottom line profits.

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Increased Productivity

…as employees become fully successful in performing their jobs

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Business Transformation

…as a clear vision of the desired future is identified and a plan to achieve it is realized.

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Here Are 5 Ways I Can Help You Start Growing Your Business Today:

1. Register for one of my ThinkWorx™ workshops. Learn more about those here.

2. Join my BizWorx™ Coaching program and start growing your business the very day you start. I help business leaders rapidly grow their businesses with sustainability. If this fast growth interests you, call me at 855-744-4677 and talk to me about your opportunity at no charge.

3. Engage me in  a GrowthWorx™ Consulting Project and finally set your business on the road to rapid and sustainable growth.

4. Conduct an Onsite Review in order to create a blueprint for growing your business in the coming year.

5. Have me Facilitate A Strategy Session for your leadership team. Most of our clients now do this every 6 months and it has provided the needed focus and accountability necessary to achieve sustainable growth.

5b. Have questions? Contact me to discuss your opportunity with no obligation to you for the first conversation.

The Bottom Line

Here are three amazing benefits of participating in our programs – they are in fact three indisputable reasons why everyone should:

  1. You get better.
  2. You get better faster.
  3. Eventually you become your own business coach.

Try it for yourself and see!