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I find that audiences are far better served through provocation and by challenging them with new ideas or new perspectives than they are with commiseration, pandering, and “comfort food” (which many presentations resemble). Of course, the speaker must be calibrated toward helping others and not self-aggrandizing. If you’re receiving 10s on feedback sheets and standing ovations at every presentation, the odds are that you’re simply not doing a very good job improving others’ lives with the speaker’s you’ve chosen.
Speaking engagements, training, workshops or meeting facilitations are available in a variety of lengths including keynotes (up to two consecutive hours), three-hour, or six-hour presentations. An optional one-hour debrief can be added to most presentations.
Is your organization interested in learning how to:
- improve Guest service
- boost employee engagement
- discover how leadership can earn trust
- create a Guest-centric culture
- improve sales and profits
- increasing marketing efficacy
- building for growth
- getting more involved in your community
- improve operational efficiencies
- expand cross-training opportunities
- increase cost controls efficacy
- add additional revenue generators
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