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Coaching, Performance

Coaching Methodologies

March 7, 2019 Jeffrey Summers No comments yet

Depending on objectives and the organization’s environment, I employ a variety of Coaching methods to help those I Coach elevate their performance. These include, but aren’t limited, to:

  • Strategic Planning. Work with the leader in “planning the plan”, and facilitating team involvement in its development and execution.
  • Shadowing. Accompany the leader on their rounds and observe their behavior. A feedback session afterwards gives the opportunity to share insights and suggest changes.
  • Problem-solving. Once a problem has been identified, we help the leader develop a solution. After the solution has been implemented, we provide feedback on the results.
  • Process-building. Help design a process to do things in a new or different way. This eliminates frequent changes and decision-making on the run.
  • Scripting. Developing scripts for handling specific situations enables the leader to learn to respond effectively to others.
  • Skills training. This could involve helping the leader learn a new skill, such as making an effective presentation.
  • Reading. We stay up-to-date on current management literature and theory and can assign leaders topics for study in areas they need to strengthen or become more familiar with.
  • Organizing. Providing a plan to help an leader manage time, priorities, the office and support staff helps many leaders be more effective immediately.
  • Mentoring. Ask some leaders to work briefly with a mentor to learn a new skill.
  • Team-building. Improving the effectiveness of the leader’s team can also boost their effectiveness. This could include helping the leader write a plan for his team to follow.
  • Delegating. Many leaders need to be coached on what, when and how to delegate to others. Developing delegation skills can substantially improve an leader’s effectiveness.
  • Managing conflict. Confronting and resolving conflicts frees up energy and time. Teach the leader how to prevent conflict and how to diffuse it once it occurs.

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Digging Deeper

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The two choices you have are: To step forward into growth or
remain in your death spiral.

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  • Coaching
Jeffrey Summers

The two choices you have are: To step forward into growth or remain in your death spiral.

For four decades, my Coaching, Consulting, & Learning Events have helped thousands of hospitality leaders worldwide, build successful businesses. Call or text me at +1-817-797-2929 or email me at Jeffrey@JeffreySummers.com.

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January 8, 2020 Jeffrey Summers No comments yet

Quite often, it is possible to hear the terms ‘coaching’ and ‘mentoring’ used interchangeably in a personal and organisational development context. Wherever these are used, the success of these development approaches is dependent upon many factors, not least the organisational culture, the skills of the individual mentor or coach, and […]

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Coaching, Leadership

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The two choices you have are: to step forward into growth or remain in your death spiral.

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Jeffrey Summers, Restaurant Coach & Consultant

I help restaurant and hospitality leaders close the gap between where they are and where they're meant to be.

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FYI
  • Avg Cost To Replace A BOH Restaurant Hourly Employee $2,800
  • Avg Cost To Replace A FOH Restaurant Hourly Employee $2,200
  • Avg Cost To Replace A Restaurant Executive $213,000
  • Avg Cost To Replace A Restaurant Manager $15,000
  • Avg Tenure Of A Restaurant Employee Is 110 Days
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