Currently browsing: Questions From Operators

QFO: Why do you think there is a poor employee management structure within the hospitality industry?

Whoa boy buckle up… Poor leadership Transactional thinking Short-term thinking No thinking A complete misunderstanding about the dynamics of growth. A complete misunderstanding about the import of [...]
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QFO: What can a newly opened, up-scale restaurant do to set itself apart in a location that contains multiple other competing restaurants?

Probably nothing. If you opened without any differentiation, you won’t be able to design it now. You have the wrong thinking and the wrong leadership. Your brand [...]
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