


Billionaire Servers To Finally Pay Their Fair Share

U.S. Department of Labor Issues Final Rule To Amend Tipped Employee Regulations

WHT: The Ultimate In Transactional Thinking:
I order from Domino’s Pizza. It arrives an hour late and cold. So how do…

QFO: Why do you think there is a poor employee management structure within the hospitality industry?
Whoa boy buckle up… Poor leadership Transactional thinking Short-term thinking No thinking A complete misunderstanding…

QFO: How Can We Overcome Poor Service Delivery?
We can start by understanding that there is no one-size-fits-all solution. Individuals tasked with delivering…

More Minimum Wage Facts
The money to pay for an increased minimum wage can only come from four places:…

Covid: Drive-Thru

Meme Madness
While I agree with the general sentiment that you should treat employees (and any other…

10 COVID-19 Workplace Considerations For Employers
This article is intended to provide only general information and does not address every potential…

What Happens When It’s Over?

Inside The Box Thinking
For the longest time, I didn’t believe in the rants of gurus who said to…