WHT: The Ultimate In Transactional Thinking:

I order from Domino’s Pizza.  It arrives an hour late and cold.

So how do you tell them?

Simple. Go to their website (I ordered there). Click on a “There’s An Issue” and a list of excuses for their bad service pops up.

Choose your excuse and then hit enter.

You are then prompted to choose a “solution” based on the severity of your “issue”.

No need to talk to anyone at the store you purchased from. Or any human. It can be all handled efficiently from a computer screen.

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Digging Deeper

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Are You Ready For
Your One-On-One?

The two choices you have are: To step forward into growth or
remain in your death spiral.

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Author:
For four decades, my Coaching, Consulting, & Learning Events have helped thousands of hospitality leaders worldwide, build successful businesses. Call or text me at +1-817-797-2929 or email me at Jeffrey@JeffreySummers.com.