


The Difference Between Coaching & Mentoring
Quite often, it is possible to hear the terms ‘coaching’ and ‘mentoring’ used interchangeably in…

Your Frequency
“There are 7 billion people in the world. Not all of them will appreciate your…

4 Ways Employers Respond to Minimum Wage Laws (Besides Laying Off Workers)
Most of you will be familiar with a supply and demand graph. This shows a…
SBA504 Loans Explained
Moving Beyond Robotic Service
Service is table stakes (pun intended). Everyone provides service: everyone has their 12 steps of…
Coaching Is Essential To Maximizing Individual & Business Success
Coaching is a development process that significantly enhances the economic achievement of individuals. It concentrates…
Lost Opportunity Cost
Most operators consider the cost-benefit between two (or more) choices they want to consider. The problem lies in how they chose the options being considered and whether or not there were better alternatives.

QFO: What are the biggest challenges an independent restaurant faces in its first 5 years of business?
The timeline is irrelevant. But the list of challenges is the same as it’s always been…

QFO: Why do hostesses at restaurants make small talk as they seat you?
QFO: Why do hostesses at restaurants make small talk as they seat you?

QFO: What is the first step that I should take before I build my own restaurant?
QFO: What is the first step that I should take before I build my own…
Best Practices Usually Aren’t
By definition, when you follow best practices, you’re following a well-informed crowd of other operators.…