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Coaching, Growing People, Hiring, Leadership, People, Performance

Do You Have Crabs?

December 18, 2024 Jeffrey Summers No comments yet

Avoid crabs in a bucket: Have you ever watched crabs in a bucket? Just when one of them is about to escape, the others grab hold and pull it back down. The crabs do not want to see the other crabs make it out. By their very nature, they keep each other from winning. […]

Coaching, Coronavirus, Free Consulting

It’s Over! Now What?

April 3, 2020 Jeffrey Summers No comments yet

With today’s crisis, you’re probably wondering . . . is my business built to last? Let me tell it to you straight: if you keep doing what you were doing before this crisis, your business will probably not grow after this crisis. I’m talking about . . . Working longer hours hoping it’ll give you […]

Coaching, Mentoring

The Difference Between Coaching & Mentoring

January 8, 2020 Jeffrey Summers No comments yet

Quite often, it is possible to hear the terms ‘coaching’ and ‘mentoring’ used interchangeably in a personal and organisational development context. Wherever these are used, the success of these development approaches is dependent upon many factors, not least the organisational culture, the skills of the individual mentor or coach, and […]

Coaching, Performance

Coaching Methodologies

March 7, 2019 Jeffrey Summers No comments yet

Depending on objectives and the organization’s environment, I employ a variety of Coaching methods to help those I Coach elevate their performance. These include, but aren’t limited, to: Strategic Planning. Work with the leader in “planning the plan”, and facilitating team involvement in its development and execution. Shadowing. Accompany the leader on […]

Coaching, Growing Your Business

Coaching Is Essential To Maximizing Individual & Business Success

March 4, 2019 Jeffrey Summers No comments yet

Coaching is a development process that significantly enhances the economic achievement of individuals. It concentrates on helping people – especially entrepreneurs – substantially grow their businesses.

Coaching, Growing Your Business, Leadership, Questions From Operators

QFO: What is the first step that I should take before I build my own restaurant?

December 1, 2018 Jeffrey Summers No comments yet

QFO: What is the first step that I should take before I build my own restaurant? Answer: Build your team.

Coaching, Growing Your Business, Performance, Questions From Operators

Questions From Operators: Frustration

November 28, 2017 Jeffrey Summers No comments yet

Q: “I get so frustrated with myself on a weekly if not daily basis . Like how can I set personal or work goals and then continue to make choices that prevent me from achieving those goals ??? Sometimes it’s just forgetfulness , laziness , moments of weakness or taking the easy path instead of […]

Coaching, Leadership

Effective Coaching Skill Development Focuses On Four Areas

April 11, 2017 Jeffrey Summers No comments yet

Helping leaders diagnose the learning styles of team members to optimizing one’s work with them. These adjustments can accelerate the team member’s ability to learn from experience. Using questioning and active listening to help others clarify goals in relation to the current realities, outlining the challenges ahead in achieving an important result, […]

Coaching, People, Performance

Virtually All Highly Successful Restaurants DO NOT Have a Weekly Huddle

March 28, 2017 Jeffrey Summers No comments yet

The idea that you need a weekly manager’s meeting in order to do anything is just plain dumb. And the idea that it is a “characteristic of successful independent restaurants” is complete hokum. It is not.

Coaching, Growing Your Business

The Eight Formal Coaching Steps

March 4, 2016 Jeffrey Summers No comments yet

There are eight formal coaching steps that the best leaders and the worst bosses do differently. To gauge where you stand on the coaching spectrum, evaluate how you do in each of these areas:

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Jeffrey Summers, Restaurant Coach & Consultant

I help restaurant and hospitality leaders close the gap between where they are and where they're meant to be.

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  • Avg Cost To Replace A BOH Restaurant Hourly Employee $2,800
  • Avg Cost To Replace A FOH Restaurant Hourly Employee $2,200
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  • Avg Tenure Of A Restaurant Employee Is 110 Days
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