Do all 9+ of these and you’ll have that rockstar culture you’ve been denied for years.
10 Things Really Amazing Restaurant & Hotel Employees Do
After four decades of hiring, training and coaching literally thousands of employees, I’ve come to look for certain behaviors that define really amazing employees. Here’s my top 10 list.
The Case For “A” Level Talent
What “A” Players Bring To The Table
The Millennial Delusion
Thinking in the aggregate about people born roughly 15 years apart is an inane exercise – a marketing construct of the dumbest order.
How Fun Creates Results
This is how I have long explained to people that having fun at work gets you better results.
The “Killer” Interview Question
I’ve never met an operator who had really great interviewing skills. Here’s a good start on how to get better.