Jeffrey Summers, Restaurant Coach & Consultant
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Performance

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Engagement, Performance

The Employee Engagement Model

October 31, 2016 Jeffrey Summers No comments yet

We believe that aligning employees’ values, goals and aspirations with those of the business is the best method for achieving the sustainable employee engagement required for both individual and business success.

Coaching, Engagement, Hiring, Leadership, Performance

Training Culture Vs Learning Culture

February 22, 2015 Jeffrey Summers No comments yet

Dr Rae Baum shared this list on LinkedIn from “Training Culture vs. Learning Culture” by Stephen J. Gill and I thought it was a great start and added to it. How else are the differences defined?

People, Performance, Performance Development

How Fun Creates Results

July 9, 2014 Jeffrey Summers No comments yet

This is how I have long explained to people that having fun at work gets you better results.

Performance, Performance Development, Profits

The Insanity of Losses

April 3, 2014 Jeffrey Summers No comments yet

There’s a reason nearly 72% of all food service businesses go out of business within three years (fact not fiction). This level of thinking is part of the reason.

Hiring, People, Performance

The “Killer” Interview Question

July 6, 2006 Jeffrey Summers No comments yet

I’ve never met an operator who had really great interviewing skills. Here’s a good start on how to get better.

Guest Experience, Performance, Product

Shift Notes: 14 Things to Consider Before Your Shift Gets In The Weeds

April 29, 2006 Jeffrey Summers No comments yet

Fortunately, time doesn’t stop.

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Jeffrey Summers, Restaurant Coach & Consultant

I help restaurant and hospitality leaders close the gap between where they are and where they're meant to be.

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  • Avg Cost To Replace A BOH Restaurant Hourly Employee $2,800
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