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Coaching, Growing People, Hiring, Leadership, People, Performance

Do You Have Crabs?

December 18, 2024 Jeffrey Summers No comments yet

Avoid crabs in a bucket: Have you ever watched crabs in a bucket? Just when one of them is about to escape, the others grab hold and pull it back down. The crabs do not want to see the other crabs make it out. By their very nature, they keep each other from winning. […]

Growing Your Business, Hiring, Leadership, People, Results

The Speed of Success

March 29, 2023 Jeffrey Summers No comments yet

You need to push into growth right now or you’ll drown in your own irrelevance.

Growing Business, Growing People, Leadership, People, Questions From Operators

QFO: Why do you think there is a poor employee management structure within the hospitality industry?

August 18, 2020 Jeffrey Summers No comments yet

Whoa boy buckle up… Poor leadership Transactional thinking Short-term thinking No thinking A complete misunderstanding about the dynamics of growth. A complete misunderstanding about the import of mission. A complete misunderstanding about marketing. A complete misunderstanding about training and Coaching. A complete misunderstanding about influence. A complete misunderstanding about […]

Coaching, Growing Your Business, Leadership, Questions From Operators

QFO: What is the first step that I should take before I build my own restaurant?

December 1, 2018 Jeffrey Summers No comments yet

QFO: What is the first step that I should take before I build my own restaurant? Answer: Build your team.

Engagement, Growing Your Business, Hiring, Leadership, People

The Only Reason People Leave Jobs

November 27, 2018 Jeffrey Summers No comments yet

Lots of articles preach and even more tongues wag about how the #1 reason people leave jobs is a bad boss. This is wrong.

Growing Your Business, Leadership, People, Perspective

People: Massimo Bottura

November 6, 2017 Jeffrey Summers No comments yet

Massimo Bottura: “I have a test that I do with my chefs—it’s called “Who Are You?” You have to express yourself in an edible way—or even in a different way. You have to express yourself and tell me who you are. I do this test all the time—if I come back on a Monday, I […]

Leadership, People, Performance

Hands-On Or Hands-Off: What Type Of Leader Is Best?

July 15, 2017 Jeffrey Summers No comments yet

“The “hands-on” approach thinking is one of the most confused and abused phrases in management today.”

Leadership, People, Performance, Perspective

Bad Employees Or Bad Leadership?

June 18, 2017 Jeffrey Summers No comments yet

“I’ve never believed in “bad employees.”

Coaching, Leadership

Effective Coaching Skill Development Focuses On Four Areas

April 11, 2017 Jeffrey Summers No comments yet

Helping leaders diagnose the learning styles of team members to optimizing one’s work with them. These adjustments can accelerate the team member’s ability to learn from experience. Using questioning and active listening to help others clarify goals in relation to the current realities, outlining the challenges ahead in achieving an important result, […]

Leadership

The Questions Great Leaders Ask Themselves

April 11, 2017 Jeffrey Summers No comments yet

As you seek to reach the ranks of great leaders, ask yourself these questions: Do I know what makes each of my team members inspired? Discouraged? Do I know the level of skill of each employee? Am I adapting to the abilities of each? Am I creating an environment that encourages uniqueness and difference? […]

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  • Do You Have Crabs?
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Jeffrey Summers, Restaurant Coach & Consultant

I help restaurant and hospitality leaders close the gap between where they are and where they're meant to be.

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FYI
  • Avg Cost To Replace A BOH Restaurant Hourly Employee $2,800
  • Avg Cost To Replace A FOH Restaurant Hourly Employee $2,200
  • Avg Cost To Replace A Restaurant Executive $213,000
  • Avg Cost To Replace A Restaurant Manager $15,000
  • Avg Tenure Of A Restaurant Employee Is 110 Days
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