Too many operators are focused on the media and not the social. The most effective way of communicating with Guests is at the point of experience by informed, engaging and empowered employees who share your values. Everything else is blatant advertising. #H2H
Marketing Re: Social Media
What I Do To Help You Build A Better Business
Latest Thinking
- Do You Have Crabs?
- QFO: Are busy locations usually the best locations for the establishment of a restaurant business?
- QFO: What are the benefits for restaurant owners if Guests place an order on a delivery app rather than calling in directly to the restaurant?
- QFO: How long after opening will a restaurant begin turning a profit?
- The Speed of Success
- The Case Against Behavioral Interviews
- More Asinine Inflation Behavior From Clueless Operators
- QFO: “What should you do if your employees are complaining about wages?”
- Billionaire Servers To Finally Pay Their Fair Share
- U.S. Department of Labor Issues Final Rule To Amend Tipped Employee Regulations
- WHT: The Ultimate In Transactional Thinking:
- QFO: Why do you think there is a poor employee management structure within the hospitality industry?
- QFO: How Can We Overcome Poor Service Delivery?
- More Minimum Wage Facts
- Covid: An Opportunity To Revisit Drive-Thru Thinking
Issue Based Thinking
- Branding
- Business plans
- Catering
- Coaching
- Competitive research
- Core Values
- Coronavirus
- Cost Controls
- Creative
- Culinary
- Delivery
- Discounting
- Economics
- Employee Experience
- Engagement
- Finance
- Franchising
- Free Consulting
- Funding trends
- General
- Growing Business
- Growing People
- Growing Your Business
- Guest Experience
- Hiring
- Hospitality
- How I Work
- Innovation
- Insights
- Interviews
- IRS
- Leadership
- Loyalty
- Marketing
- Meme Madness
- memes
- Mentoring
- Menu
- Minimum Wage
- Models
- New Store Openings
- News
- People
- Performance
- Performance Development
- Perspective
- Product
- Profits
- QFO
- Questions From Operators
- Quote Of The Day
- Results
- sales
- Service
- Social Media
- Take-out
- Tech
- Tips/Tipping
- TOTD
- World
- Wrong Headed Thinking

“I only work with ambitious leaders who want to define their future, not hide from it.”
For four decades, my Coaching, Consulting, & Learning Events have helped thousands of hospitality leaders worldwide, build successful businesses. Call or text me at +1-817-797-2929 or email me at Jeffrey@JeffreySummers.com
What I Do To Help You Build A Better Business
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