QFO: Are busy locations usually the best locations for the establishment of a restaurant business?
QFO: How long after opening will a restaurant begin turning a profit?
I wish this level of thinking would die a slow miserable death. It’s caused more confusion and uncertainty than just about any other myth in the business. Restaurants that are successful today are profitable from Guest one. It’s by design. And it doesn’t matter what parameters you want to […]
QFO: “What should you do if your employees are complaining about wages?”
“What should you do if your employees are complaining about wages?”
QFO: Why do you think there is a poor employee management structure within the hospitality industry?
Whoa boy buckle up… Poor leadership Transactional thinking Short-term thinking No thinking A complete misunderstanding about the dynamics of growth. A complete misunderstanding about the import of mission. A complete misunderstanding about marketing. A complete misunderstanding about training and Coaching. A complete misunderstanding about influence. A complete misunderstanding about […]
QFO: What can a newly opened, up-scale restaurant do to set itself apart in a location that contains multiple other competing restaurants?
Probably nothing. If you opened without any differentiation, you won’t be able to design it now. You have the wrong thinking and the wrong leadership. Your brand is now set in the minds of Guests. Think about Newton: The First Law of Motion states, “A body at rest will remain […]
QFO: What are the biggest challenges an independent restaurant faces in its first 5 years of business?
The timeline is irrelevant. But the list of challenges is the same as it’s always been…
QFO: Why do hostesses at restaurants make small talk as they seat you?
QFO: Why do hostesses at restaurants make small talk as they seat you?
QFO: What is the first step that I should take before I build my own restaurant?
QFO: What is the first step that I should take before I build my own restaurant? Answer: Build your team.
QFO: Big Menu Or Small Menu?
Q: Is it better for a restaurant to limit its options per food category or to have as many choices as possible? A: There is no right answer except to understand your Guests to the point of adding or subtracting enough to make them spend enough to make your restaurant […]
Questions From Operators: Frustration
Q: “I get so frustrated with myself on a weekly if not daily basis . Like how can I set personal or work goals and then continue to make choices that prevent me from achieving those goals ??? Sometimes it’s just forgetfulness , laziness , moments of weakness or taking the easy path instead of […]